SHIPPING & RETURNS
SHIPPING POLICY
Our shipping policy covers all products related to our hiking tours, shoes and backpacks. We offer free shipping on all orders over $50. For orders under $50, the shipping fee is a flat rate of $5. We use reliable shipping services to ensure that your order arrives on time and in perfect condition. We are not responsible for any lost or damaged packages. All orders will be shipped within 3-5 business days. For international orders, please allow extra time for delivery.
RETURN POLICY
We offer a 30-day money-back guarantee on our hiking tours, shoes, and backpacks. If you are not satisfied with your purchase, you may return it within 30 days of purchase for a full refund. All returned items must be unused and in their original condition. Shipping costs are non-refundable. Please contact us for return instructions before sending your item back. For any questions about returns, please contact our Customer Service team.